VACANCY: Channel Development Administrator at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Channel Development Administrator
Job Description

• Co-ordinate the departmental common drive to ensure organized records and appropriate access and rights to respective team members and channel teams.
• Maintain the consolidated regional field coverage plans and track implementation through daily and weekly reporting by respective team members.
• Collate all team member reports to ensure timely and organized feedback to respective channel units on programs and activities undertaken.
• Custodian of channel databases within the region – conduct regular updates and ensure usability.
• Report on Opex and other related expenses versus budget monthly.
• Escalate customer issues from the field and ensure resolution and feedback to the field sales team.
• Co-ordinate the fulfilment of rewards and incentives to deserving channel members in the various channel schemes and initiatives.
• Assist in providing reliable and efficient administrative support services in areas including:
  • monitoring appropriate utilization of office supplies
  • raise all requisitions for the department
  • administration support for reception management
  • ensuring security of records (files, etc) and archival systems
  • organizing staff travel and accommodation
• Process all departmental cash advances and expense reimbursements.
• Assist in preparing required reports in support of business operations and management decisions.

Job Condition

• Working in an open plan office
• Working 5 days per week with some late/early and weekend working activities

Experience:

• 1- 2 years work experience in an administrative capacity
• Sales/customer service experience will be an added advantage

Training:

• Basic GSM
• Basic Telecommunication Fundamentals
• Relationship Management
• Telecommunications and Commercial Law

Minimum qualification: BSc
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